Humble-Crumble Collectors Bears
Humble-Crumble Collectors Bears

terms & conditions

Notes for guidance

All Humble-Crumble Bears are designed, made and finished by Victoria Allum. 

 

These bears are not toys and are intended for adult collectors only, therefore they are not suitable for babies or children under the age of 14.

 

Whilst every effort is made to represent the bears on this website accurately, colours, materials and textures may vary slightly due to differences in monitor displays and light at time of photography.

 

All height measurements are from the heel to the top of head (ears not included) and are approximate.

ordering and purchasing a bear

If you would like to purchase any of the bears on Available Bears page, please contact me by email or via the form on the relevant page.  I will get back to you as soon as possible to confirm availability, mark the bear as reserved and confirm payment and delivery details.

Bears will be marked as adopted/sold once payment has been received. 

 

payment

Paypal is our preferred and only method of payment.  You don't need a paypal account to make a payment this way.

 

Items are only despatched on receipt of completed and cleared payments.

 

All payments are to be received in pounds sterling.

 

If full payment is not received within 3 days of reserving a bear, we reserve the right to cancel the transaction and the bear will be made available to other collectors.

 

I do not offer a “layaway” service on purchases.

Mailing list

Please consider joining the Humble-Crumble Mailing list. Members recieve priority notification as soon new bears become available.

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Prices as of September 2015

 

Size Price
7" Bear ................................................................ from £130.00
8" Bear ................................................................ from £140.00
9" Bear ................................................................ from £150.00
10" Bear .............................................................. from £160.00
11" Bear .............................................................. from £170.00
12" Bear .............................................................. from £180.00
13" Bear .............................................................. from £190.00
14" Bear .............................................................. from £200.00
15" Bear .............................................................. from £210.00
16" Bear .............................................................. from £220.00
17" Bear .............................................................. from £240.00
18" Bear .............................................................. from £260.00
19" Bear .............................................................. from £280.00
20" Bear .............................................................. from £300.00
21" Bear .............................................................. from £320.00
22" Bear .............................................................. from £340.00
23" Bear .............................................................. from £360.00
24" Bear .............................................................. from £380.00
25" Bear .............................................................. from £400.00

 

Please note, dressed or heavily distressed bears will vary in price accordingly.

 

Delivery and Postage charges

UK 

8-12” Bear £10.00 Royal Mail Special Delivery

13-16” Bear £15.00 Royal Mail Special Delivery

17-24” Bear £15.00 Parcel Force 48

 

USA & International

 

Prices will vary according to destination, please contact me for an accurate quote. Several shipping options are available:-

 

Bears up to 15 inches - Royal Mail International Signed For service (fully insured and trackable, but please note can take up to 10 working days for delivery) or FedEx International Priority

Bears 16 inches plus - Fed Ex International Priortiy

 

Overseas buyers please note that all import duties, taxes and Customs Charges are the responsibility of the customer, we will not under value to avoid such charges.

 

I aim to despatch bears within 3 days of full payment being received.  All parcels will be insured for their full value and trackable.  I will send notification and tracking details once your parcel has been despatched.

 

If more than one bear is being purchased it may be possible, although not always to pack the bears together and combine shipping charges.  This will be dependent on the size and weight of the bears in question.  In such circumstances I will calculate a combined delivery cost before invoicing.

 

For insurance purposes under no circumstances will we post a bear to any address other than that shown on the paypal account at the time of purchase

**Commissions - closed until septeber 2017**

If you have special bear in mind or have seen a bear on the website and would like to commission something similar, please do get touch and we can discuss your requirements.

 

Commission waiting times may vary, but we aim to complete your bear within one month of the order being placed.

 

Once your bear has been completed we will send you his photographs for first refusal. If he is not quite what you had in mind you will be under no obligation to complete the purchase and the bear will be advertised on the website to other collectors.

 

I do not ask for deposits however, should you decide to proceed with the purchase of your commissioned bear the payment and delivery terms outlined above will apply.

cancellation and returns

In accordance with the UK Distance selling regulations you are entitled to cancel within 7 days of delivery of the item. A full refund is available subject to the item being returned undamaged and in its original condition. Refunds will be paid within 30 days of receiving the item. Refunds do not include postal charges and deductions will be made for custom charges if incurred within the UK for returning the item.

Items must be returned fully insured, we will not accept liability for missing, or damaged items in the post.

 

 

PayPal
Paypal

News

1 July 2017

Jonah a new 16.5 inch design is available now ..... x

26 April 2017

Paloma a pretty 14" girl is available for adoption.......x

20 April 2017

14" whispy blue mohair teddy bear "Vernon" is available for adoption ......

18 April 2017

Please note, my commission book is now closed until September 2017, however there will still be regular updates to this Website and Facebook so do stay in touch!

3 March 2017

Sweet little Fenella is available for adoption ..... x

14 March

Dotty - a funny little old stick (quite literally) is available for adoption on the Available bears page!

21 Fenruary 2017

 

Albie - 14inch centre seam. plae gold teddy has been added to the availble bears page ....

17 February2017

I'm pleased wo present "Truly Thine" a 14 inch bear inspired by a Victorian Scrapbook ......

 

 

1 February 2017

Francine is a new addition to the Available Bears Page ......

9 January

Echo is now available from the available bears page ......

18 December 2016

Cassiel and friends are now available for adoption on the available bears page.

3 December 2016

Barton a new 22" commissioned bear has already found a home for Christmas, however th will be a small selection of bears available in the coming weeks ...

 

23 April 2016

New bears have arrived on the website. Please visit the Available Bears page for more information.

Fedya and Petya

10 February 2015

Over the next few weeks I'll be busy in my work room turning this lovely pile of mohair into some new bears for the website.

In the meantime, Camillo, a 20 inch apricot pink bear is putting in a solo appearance on the available bears page and hoping to find a new home.

9 December 2015

 

A big THANK YOU to everyone who visited the new bears on Monday, and especially to those who offered them homes! Many, many thanks!

 

7 December 2015

New bears have arrived, please visit the available bears page and click on the images for more details ....

 

16 November 2015

 

New Website launched!

It's going to be very busy here in the work room over the next few weeks. I'm excited to let you know that a new delivery will soon be arriving at Silly Bears of Aberdeen in time for their Christmas Cheer event on November 21st.  For more details please visit their website  http://www.sillybears.co.uk.

I will also be designing and creating a special collection of bears for Christmas that will be available here on the website at the beginning of December in plenty of time for Christmas delivery ........

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© Humble-Crumble Collectors Bears Please note: These bears are collectors' items only and are not suitable for babies and children under the age of 14.